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Learn My Way – Introductory IT

Welcome to Online Basics! This short package of courses will help you get to grips with using computers and the internet. It covers:

  • How to use a keyboard and mouse
  • How to search and explore the internet
  • How to keep in touch with email
  • How to stay safe online
  • The basics of using online public services

These courses offer a great first step into using computers and the Internet for everyday activities.

With 16 additional modules at your finger tips you can gain confidence in a safe and simple learning environment. Learning how to contact family or friends in other countries via email or video calling, cut the queues by banking online, find out your local doctors surgery’s opening hours, renewing your driving licence online are just some of the day to day tasks our UK Online courses can help you with. Free of charge no matter what your circumstances are and options to learn at the centre with support available or independently from home – there are surely no more excuses not to get online!

Fully funded no matter what your circumstances.

Digital Skills Award

(Guided Learning Hours: 54) This programme will enable you to achieve a qualification in basic computer literacy through four easy to navigate online modules. Use our funding checker to see whether you are eligible for funding.

Computer Basics

This unit gives learners an introduction to a computer. It covers:

  • How to start a computer and understand the different hardware.
  • Learning about some of the terminology used.
  • How to organise files by creating, copying and pasting or deleting.
  • The basic skills required to setup, edit and print documents.

Online Basics

This unit introduces learners to the internet and the World Wide Web. It covers:

  • How to search for information and make purchases online.
  • Using email and communicating online.
  • How to speak to family and friends for free using Skype.
  • Staying safe online from viruses and protecting personal information.
  • How to use parental controls.

Social Media

This unit provides learners with the skills and know-how to use social networking features effectively and safely. It covers:

  • Learning about what social networking is.
  • What a personal profile is and how online groups are organised.
  • Common features of social networking sites such as catching up with friends, sharing the latest news, posting photos and uploading videos.
  • Understanding the concept of unsolicited mail and how to deal with spam.
  • Copyright laws and how they relate to the internet.

Digital Media

This unit provides learners with the skills to create CD’s and DVD’s by using a computer, as well as how to upload and share the files and photos and collaborate online. It covers:

  • Learning about memory, capacity and different digital media file types.
  • Understanding how to play files on a range of devices
  • Learning about common terms such as Blu-ray, high definition and DRM.
  • How to ‘burn’ CD’s and DVD’s
  • How to upload photos, sound files and videos using the web and social networking sites.
  • Safety and security considerations when sharing content.

ECDL Essentials (ITQ Level 1)

(Guided Learning Hours: 65)

Module 1: Security for IT users – Provides the learner with an essential understanding of how to use a computer in a safe and secure manner, protecting their own data as well as that of other users.

Module 2: IT user fundamentals – Builds the learner’s confidence by teaching basic interaction with computers, from start-up to productive use and basic computer housekeeping.

Module 3: Using email and the internet – Helps the learner understand how to use internet and email in a safe and secure way, explaining key terms and developing fundamental knowledge of computer security.

ECDL Extra (ITQ Level 2)

(Guided Learning Hours: 120)

Module 1: Word processing – Develops the learner’s ability to create word-processed documents: entering text, editing and formatting work, using graphs, tables and pictures for a professional finish, and effectively using tools such as the spell-checker and mail merge.

Module 2: Spreadsheet software – Helps the learner develop a working knowledge of spreadsheets, from entering data and formatting worksheets, to creating charts utilising formulas and producing high-quality documents.

Module 3: Presentation software – Shows the learner how to produce high-quality presentations using a variety of tools including charts, graphs and drawn objects.

Module 4: Improving productivity using IT – Enables the learner to work more effectively with IT. This unit looks at using tools to save time and effort when producing word processed documents, presentations and spreadsheets.

Flexible ITQ Qualifications, To Suit You

After being in education as long as we have, we are well aware that each learner is an individual and one size does not fit all. Still haven’t found something that wags your tail yet? Why not create your own? Each of the units below can be offered as singular unit certificates or can be combined to offer you a certified programme tailored specifically to your needs. All qualifications are recognised nationally and hold the ECDL seal of approval.

Unit Level 1 Level 2 Level 3
Security for IT Users
Computer Essentials (Windows)
Using a Computer Keyboard
Word Processing (Word)
Spreadsheets (Excel)
Presentations (PowerPoint)
Databases (Access)
Desktop Publishing (Publisher)
Project Planning (Project)
Improving Productivity using IT
Online Collaborative Technologies (Google Docs, One Drive)
Online Essentials (Outlook / Internet Explorer)
Using Email Software (Outlook)
IT Communication Fundamentals
Data Management software (Generic)

ECDL Advanced – Level 3

(Guided Learning Hours: 45 per module)

Word processing – Examines the advanced features of word processing applications enabling learners to enhance their work, improve productivity and save time.

On completion of this module the candidate will be able to:

  • Apply advanced text, paragraph, column and table formatting.
  • Convert text to a table and vice versa
  • Work with referencing features like footnotes, endnotes and captions.
  • Create tables of contents, indexes and cross-references
  • Enhance productivity by using fields, forms and templates
  • Apply advanced mail merge techniques and work with automation features like macros
  • Use linking and embedding features to integrate data
  • Collaborate on and review documents. Work with master documents and subdocuments.
  • Apply document security features
  • Work with watermarks, sections, and headers and footers in a document

Spreadsheet software – Helps the learner develop their spreadsheet skills to expert level and realise the full potential of the spreadsheet application to produce higher-quality management information.

On completion of this module the candidate will be able to:

  • Apply advanced formatting options such as conditional formatting and customised number formatting and handle worksheets
  • Use functions such as those associated with logical, statistical, financial and mathematical operations
  • Create charts and apply advanced chart formatting features Work with tables and lists to analyse, filter and sort data.
  • Create and use scenarios
  • Validate and audit spreadsheet data
  • Enhance productivity by working with named cell ranges, macros and templates
  • Use linking, embedding and importing features to integrate data Collaborate on and review spreadsheets.
  • Apply spreadsheet security features

Presentation software – A vital unit for learners who want to use advanced features to create high-impact presentations, and demonstrate expert presentation skills.

On completion of this module the candidate will be able to:

  • Understand target audience and venue considerations in presentation planning
  • Create and modify templates and format slide backgrounds
  • Enhance a presentation using built-in drawing and image tools
  • Apply advanced chart formatting features and create and edit diagrams
  • Insert movies and sound and apply built-in animation features
  • Use linking, embedding, importing and exporting features to integrate data
  • Work with custom slide shows, apply slide show settings, and control a slide show

Database software – Helps the learner to get more from database applications, by using the many advanced tools available to better organise and manage information.

On completion of this module the candidate will be able to:

  • Understand key concepts of database development and usage
  • Create a relational database using advanced table creation features and complex relationships between tables
  • Design and use queries to create a table, update, delete and append data. Refine queries using wildcards, parameters and calculations
  • Use controls and sub forms to enhance forms and improve functionality
  • Create report controls to perform calculations. Create sub reports and enhance report presentation
  • Enhance productivity by working with macros and use linking and importing features to integrate data

Improving productivity using IT – Enables the learner to work more effectively with IT. This unit looks at using tools to save time and effort when producing word processed documents, presentations and spreadsheets.

Functional Skills Overview

“ACL” our learners say, “I don’t want to go back to school” or “Fractions are my nemesis” or “Spelling… isn’t that what spell check is for?”

For many people the idea of revisiting Maths or English qualification leaves a bad taste in their mouths so we are here to take some of the stress and strain away from Functional Skills training. We offer programmes to suit you as an individual, meet your goals in a structured yet manageable program. We aim to get you through your qualification level within a 3 month period but for those of you who are lucky to find 5 minutes with your kids running wild, who have work commitments to adhere to or for those of you who find life simply gets in the way we are always happy to discuss time frames to suit your free time.

Don’t want to wait until the end of term to sit your exam? Don’t have time to attend classes? Have an erratic schedule? Can’t get childcare? Got a deadline to get your uni application in but still haven’t got that pesky certificate evidence?

We will be flexible to your needs and our team of pros always loves a challenge. Our programmes allow the learner to be in control, you can go at your own pace, when you want, where you want – remember we are always here to help and support you when you need it.

“But ACL, I will be calling you every two minutes”

There is no such thing as too many phone calls, we love phone calls, emails and visits.


With so many reasons to improve your maths, from helping your child with their homework to securing a job, ACL are here to help you make the right choices to help you with a brighter future.

Functional Skills Mathematics, Entry Level 3, Levels 1 & 2, aims to ensure that each individual is able to solve problems in real-life, functional contexts and develop skills in representing situations using mathematics, analysing calculations and solving problems, interpreting the mathematics to explain situations. For each level, realistic contexts have been designed so that learners develop the functional skills they need. Candidates must pass the assessment at their chosen level in order to achieve the award for Functional Skills Mathematics. You will cover a range of topics from the following three areas:


Entry 3: Add and subtract using three-digit numbers,  solve practical problems involving multiplication and division by 2, 3, 4, 5 and 10, round to the nearest 10 or 100, understand and use simple fractions, recognise and describe number patterns, understand decimals to two decimal places in practical contexts,

Level 1: Understand and use whole numbers and understand negative numbers in practical contexts, add, subtract, multiply and divide whole numbers using a range of strategies, understand and use equivalences between common fractions, decimals and Percentages, add and subtract decimals up to two decimal places, solve simple problems involving ratio, where one number is a multiple of the other , use simple formulae expressed in words for one- or two-step operations

Level 2: understand and use positive and negative numbers of any size in practical contexts, carry out calculations with numbers of any size in practical contexts, to a given number of decimal places, understand, use and calculate ratio and proportion, including problems involving scale, understand and use equivalences between fractions, decimals and percentages, understand and use simple formulae and equations involving one or two operations


Entry 3: complete simple calculations involving money and measures, recognise and name simple 2-D and 3-D shapes and their properties, use metric units in everyday situations

Level 1: Solve problems requiring calculation, with common measures, including money, time, length, weight, capacity and temperature,  convert units of measure in the same system, work out areas and perimeters in practical situations, construct geometric diagrams, models and shapes, understand, estimate, measure and compare length, capacity, weight and temperature.

Level 2: recognise and use 2-D representations of 3-D objects, find area, perimeter and volume of common shapes, use, convert and calculate using metric and, where appropriate, imperial measures.


Entry 3 Extract, use and compare information from lists, tables, simple charts and simple graphs

Level 1: Extract and interpret information from tables, diagrams, charts and graphs, collect and record discrete data and organise and represent information in different ways, find mean and range, use data to assess the likelihood of an outcome,

Level 2: Collect and represent discrete and continuous data, using information and communication technology (ICT) where appropriate, use and interpret statistical measures, tables and diagrams, for discrete and continuous data, using information and communication technology (ICT) where appropriate,  use statistical methods to investigate situations, use probability to assess the likelihood of an outcome.

Guided Learning Hours: 45 per qualification level

All programmes are towards nationally recognised qualifications. Level 2 certificates are equivalent to GCSE A-C grades.


These courses will help you to use English effectively in everyday life, learning and work. They will improve your chances of finding work, increase your career prospects and prepare you for further study.

Functional Skills English Entry Level 3, Level 1 & 2  covers the following areas:

Speaking, listening and communication

Entry 3: Respond appropriately to others and make some extended contributions in familiar formal and informal discussions and exchanges

Level 1: Take full part in formal and informal discussions and exchanges that include unfamiliar subjects

Level 2: Make a range of contributions to discussions in a range of contexts, including those that are unfamiliar, and make effective presentations.


Entry 3: Read and understand the purpose and content of straightforward texts that explain, inform and recount information

Level 1: Read and understand a range of straightforward texts

Level 2:  Select, read, understand and compare texts and use them to gather information, ideas, arguments and opinions.


Entry 3: Write texts with some adaptation to the intended audience

Level 1: Write a range of texts to communicate information, ideas and opinions, using formats and styles suitable for their purpose and audience

Level 2: Write a range of texts, including extended written documents, communicating

information, ideas and opinions, effectively and persuasively

There are 3 modular exams which make up the full certificate at your chosen level. All 3 tests must be passed before achievement of the Functional Skills English qualification.

Guided Learning Hours: 45 per qualification level

Level 1 Certificate in Personal Development for Employability

Employability courses for the construction industry.

With a wealth of construction based roles available this is a short funded programme whereby learners can complete employability modules in order to achieve their CSCS card. In one week we will cover employability skills in job searching, applying for work, positive attitudes & behaviours, producing a CV and interview skills.

Click here for our typical schedule, group courses are run biweekly, alternatively we can offer a flexible timetable to suit your availability.

Programmes also include the following recognised sector based qualifications in:

  • Level 1 Award Health and Safety in a Construction Environment Learning
  • Level 1 Award in Health & Safety in the Workplace
  • Level 2 Award in Health & Safety in the Workplace
  • Level 2 Award in Risk Assessment

This programme aims to get you ready for employment and for applying for your CSCS card, your programme will include the Health, Safety & Environment test.

Full funding available subject to eligibility.

Short Courses

Level 1 Award in Health & Safety in the Workplace – get equipped with a basic knowledge of health and safety in the workplace, including the duties under UK health and safety legislation.

Level 2 Award in Health & Safety in the Workplace qualification is a natural progression from Level 1, which caters for newcomers to the organisation or industry. Employers have an ethical obligation to keep their people, themselves and others healthy and safe. The qualification provides candidates with a basic knowledge and understanding of health and safety in the workplace, including the duties of employers and employees under the UK health and safety regulations.

Level 2 Award in Risk Assessment – This regulated qualification is designed to introduce the principles of risk assessment. It covers why risk assessments are necessary, the legal requirements relating to them and simple processes for carrying them out.

Level 1 Award in Health & Safety in a Construction Environment  – is for anyone who currently works in construction or wants to work in construction, as well as for those already in the industry looking to refresh their knowledge. It is ideal for anyone wishing to apply for the Construction Skills Certificate Scheme (CSCS) Labourer Card (Green Card), necessary for work on a UK construction site.

Short courses – Classroom based (1 day)

Level 2 Award in Food Safety for Catering – This qualification is ideal for anyone working in the catering and hospitality industry (or those about to start work in the industry). Subjects covered include hazards and controls, food safety management and temperature controls, food poisoning control, personal hygiene, cleaning and disinfection, food pests, and the role of the food handler in keeping food safe.

Level 2 Award in Emergency First Aid at Work – This qualification is ideal for anyone working in the catering and hospitality industry (or those about to start work in the industry). Subjects covered include hazards and controls, food safety management and temperature controls, food poisoning control, personal hygiene, cleaning and disinfection, food pests, and the role of the food handler in keeping food safe.

Getting help for Job Seeking

Thursday is our day dedicated to improving  employment opportunities of the unemployed and employed alike. We can offer a range of solutions and support to the competitive job market that exists today.

National Careers Service


National Careers Service kicks us off with one-to-one appointments designed to give you specialist advise on following your chosen career path or even just getting some ideas about what jobs may be suited to you. Whatever aspect of job searching you need help with, you choose the theme of your two 40 minute appointments

Job Club


Ever heard the phrase: two heads are better than one? Well rock up to the Thursday afternoon Job Club where we will help you through some of key areas of job searching as a group so you can share your ideas with others and hopefully find some little gems you can take away with you. There are also tutors on hand to help with job applications throughout the afternoon.

Use of PC’s

We are more than happy for job seekers to use the centre’s computer facilities, for those of you who know you require support with applications or general IT use please attend on Thursdays when extra support is available. If you feel you are reasonably IT literate and just want to get on with it please feel free to drop in as and when you like (refer to opening hours).

All We Ask Is:

Remember we are running a learning centre and for those of you who aren’t on courses please be respectful of those who are by keeping the noise down.

No kids allowed! For safeguarding purposes do not bring children into the centre unless this has been cleared with the head of centre.

No phones, no food, no Facebook!

We can’t stress more that the Internet facilities are for job seeking, accessing course materials, checking email and nothing more, abuse of the Internet facilities, centre or our rules will result in permanent exclusion from the centre. If in doubt, ask.

We cannot offer printing facilities at the centre.

Funding & Prices

The funding rules are never be easy! Your best bet is to contact one of our friendly ladies at reception and they can give you an initial idea about your funding eligibility. You may be eligible for funding if: you are 19-24, 25+ and in receipt of a benefit, been made redundant or have evidence of being made unemployed in the past 6 months. UK government funding can only be provided to UK/EU residents of 3 years+.

Prices vary dependent on programme, units, qualifications etc but we keep our prices affordable and concessions may be available for those of you who may not be eligible for funding but are, however unemployed. Feel free to contact us for quotes or use the funding checker tool.

View our current price list.

Our centre

We are proud to boast about our learning centre since moving from round by M&S because we have been able to design a nice, open learning environment for you all to come visit. We have 25 computers within our drop in centre with 2 tutors readily available and more on in the green room ready for the busier periods of the day. The girls at reception are always happy to help out and will direct your calls through to available tutors, book in support sessions or exams for you.

We have separate exam facilities and a break room where you can sit and enjoy a coffee or grab a bite to eat or simply take a well deserved rest from your course.

We are open:

Monday – Thursday



9am – 5pm

9am – 3.30pm


We  remain open throughout the school holidays but are closed on bank holidays. Notices will be posted around the centre regarding any other scheduled closure.

Where the devil are we?

What do you say?

“My trainer treated me with the utmost respect when I got myself in a pickle at times during the lessons. She is an excellent teacher and has a very calm, professional approach.”

Maths/ English Student

“Thoroughly enjoying my current course finding it much easier then expected due to the help given to me by every one at Rewards. Many Thanks and keep up the good work.”

Spreadsheets L2 student

“Everyone is welcoming and helpful. Questions asked are answered to my satisfaction. A great environment to study in. Staff friendly and work well as a team. As I have just started my sixth course with Rewards I can and do recommend Rewards to anyone who expresses an interest. I cannot express my gratitude enough for the help and support that I have been given.”

IT/ Maths student

“Well the trainers are the dogs b****x and the place is a top class computer centre. They have enabled me to search for work as a homeless person and help me to email and Gmail people for work mate.”

Job seeker/ Learn My Way

“When I came in to you I was not well at all since I have been coming to you with the help from the trainers I have been helped in more ways then one. All your staff are so helpful and good as I like learning and learning new things.”

Basic IT student – Scribed on his behalf

Meet the team

Scott Sullivan
Product Developer

Josh Rawlings

Kate Lawrance
Director of ACL

Cameron White
Trainee Trainer

Zoe Richards

Hannah Barnes
ACL Administrator

Callum Prentice
Trainee Trainer

Why can’t we be friends?