Being equipped to deal effectively with day to day management whilst helping organisations agree and meet their strategic goals is the challenge set to the majority of those working in middle and senior management roles within the hospitality industry.
With your customers insisting on higher levels of customer services and a wider range of products and amenities it is essential for managers to make the right decisions in the right way. This qualification helps individuals and businesses formalise training vital to ensure ongoing success. The programme consists of a variety of training for key management tasks and responsibilities from planning and targeting to review and strategy measurement.
Manage the performance of teams and individuals
Work to achieve strategic goals
Manage compliance with regulatory and legislative requirements
Manage own professional development
Maximise sales and profit from hospitality services
Manage purchasing costs
Manage payroll costs
Training and development plans
Anyone working or seeking work in a middle or senior management role in the hospitality industry would benefit from this qualification. You must be aged 19 or above in addition individuals would be expected to have good levels of English and mathematics, good communication skills, be self motivated and able to set and meet challenging targets. Having completed an Apprenticeship scheme at level 2 or 3 would also be a benefit.