Administration Assistant

Level 2 Apprenticeship Standard

Administration Assistant

This Level 2 apprenticeship standard outlines the role of an assistant administrator, who supports colleagues by performing routine duties that vary by team and business size. Responsibilities include using digital tools for data entry, supporting team activities, and representing the organization to stakeholders. The assistant administrator works under supervision to fulfill organizational needs, with specific tasks tailored to each organisation.

ABOUT THIS APPRENTICESHIP

  • Qualification Topics

    Key Areas of Focus:

    • Industry regulations and legal requirements
    • Social media guidelines and data protection (GDPR)
    • Equity, diversity, and inclusion
    • Organizational structure and vision
    • Corporate social responsibility and ethics
    • Sustainability and environmental practices
    • Data handling principles and digital footprint
    • Communication principles
    • Time management, feedback, and self-reflection
    • Stakeholder management principles

  • Who Should Pursue This Apprenticeship

    In this role, an employee interacts with various stakeholders, including colleagues, supervisors, clients, and government agencies. They may also serve as a contact for other departments like IT, finance, and human resources, and must effectively respond to feedback from supervisors to meet organisational needs.

Duration

This Apprenticeship is typically completed in 9 months.

Delivery

Delivered online with remote support from Rewards Training throughout the apprenticeship.

Progression

This apprenticeship provides routes for career growth and progression to Business Administrator Level 3.